Publish not Perish: Improving the Publication Process at Kansas Health Institute


Impact Statement: 
Kansas Health Institute (KHI) strengthened their ability to share information with clients by increasing the efficiency of its publication process and reducing staff stress associated with it.

To deliver credible information and research to policy leaders, KHI produces different types of publications including issue briefs, fact sheets, and technical reports. On the basis of results of the 2015 KHI employee satisfaction survey, the employees perceived the current publication process to be lengthy, labor intensive, and stressful. As a result, the Kaizen project focused on enhancing the publication process by improving writing quality (target: zero to one rework), eliminating scope change (target: zero), increasing compliance with the new communications process (target: complete 90% of the steps), decreasing the length of the process (complete 80% of the steps within the time allotted), and improving employee satisfaction by 20%. The project demonstrated reductions in amount of labor and stress involved in the publication process.

Organization that conducted the QI initiative: 

Lin, T. Public Health Quality Improvement Exchange. Publish not Perish: Improving the Publication Process at Kansas Health Institute . Wed, 08/23/2017 - 11:09. Available at Accessed June 21, 2024.

Submission Status: 
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Submitted by tkane on

KHI produces a large number of publications. I'm curious to know how the pilot went. 


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