Measure 11.2.4 A Seek resources to support agency infrastructure and processes, programs, and interventions
Madison County Health Department
Through several PDCA cycles, the Madison County Health Department was able to increase revenue from billable service fees in two program areas -- one by 13% and the other by 16%. The process improvements gradually will be applied to all direct service program areas, followed by other improvements...
Improving the Appropriate Collection of Revenue at a Local Health Department: The Medicaid Title XIX Match QI Project
Tacoma-Pierce County Health Department
By implementing more accurate Medicaid billing procedures that resulted in an increase in Medicaid match revenue, the local health department was able to re-direct funds to necessary departmental strategic priorities that benefit the health of the local community.