NNPHI Kaizen Program: Tazewell County Health Department Food Inspection Process
Tazewell County Health Department (TCHD) completes more than 2,000 food establishment inspections per year. After data collection, TCHD staff found that more time is spent on the administration parts of the food inspection process than is necessary within the food program. Excluding the actual time to perform the inspection, current food inspection administrative time was 7 hours per inspection, totaling approximately 120 hours per week of staff time. A significant amount of paper is also wasted in duplicate copying of reports. TCHD staff selected this project not only because of its potential impact on overall cost savings to the food program in both time and materials, but also because it aligns with several strategic goals. These strategic goals include maintaining system sustainability, improving technological capabilities, and embedding a culture of quality improvement (QI) into the organization. The first goal in TCHD’s 2014–2016 strategic plan is to maximize resources to support the public health mission. The second goal is to improve leveraging of technology. Also, Environmental Health (EH) has a QI goal of reducing the waste sent to a landfill. TCHD staff hope this project will integrate procedural and technological changes in the food inspection program that are aligned with cost savings goals, capacity increases, and eco-friendly goals. In addition to aligning with TCHD’s strategic plan, the QI initiative also assists TCHD in meeting Public Health Accreditation Board (PHAB) Standard 9.2 by continuing to bring QI processes to the forefront of the work and helps to support PHAB Standard 11.1 (Develop and Maintain an Operational Infrastructure to Support the Performance of Public Health Functions) by reinforcing the need for standardized procedures to insure consistent, efficient, and effective operational processes.
Burress, K. Public Health Quality Improvement Exchange. NNPHI Kaizen Program: Tazewell County Health Department Food Inspection Process. Mon, 12/14/2015 - 13:50. Available at https://www.phqix.org/content/nnphi-kaizen-program-tazewell-county-health-department-food-inspection-process. Accessed November 21, 2018.
Background and Aim
Planning and Execution Details
|Measure Definations Document.pdf||61.69 KB|
|Food Inspection Measures.pdf||92.32 KB|
|Food Inspection Measures 2.pdf||134.4 KB|
|Food Inspection Measures 2.pdf||91.4 KB|
|Food Inspection Measures.pdf||133.22 KB|
|Food Inspection Measure.pdf||129.93 KB|