NNPHI Kaizen Program: T-Drive Alive—Organizing a Shared Network
The t-drive is a shared internal network drive and is intended to be the central repository of information for use by all employees of the Three Rivers District Health Department (TRDHD). There are both open areas providing read/write access to all employees and areas providing limited access to certain groups or individuals within TRDHD. Currently, administrative and management staff primarily use the t-drive, and use by front-line and middle-level staff is very limited. TRDHD serves a four-county district with five work sites, so there is a great need for all employees to use a shared internal network drive to facilitate storing and accessing information.
Before the Kaizen event, no process owner was assigned, and a defined purpose of the t-drive had not been established. As a result of this event, a process owner has been assigned, all staff have been educated on the purpose of the t-drive, and extensive training has been provided about the benefits of using the t-drive. Anecdotal data suggest much greater satisfaction with the t-drive.
Harris, A. Public Health Quality Improvement Exchange. NNPHI Kaizen Program: T-Drive Alive—Organizing a Shared Network. Fri, 09/15/2017 - 11:44. Available at https://www.phqix.org/content/nnphi-kaizen-program-t-drive-alive%E2%80%94organizing-shared-network. Accessed February 18, 2020.