Frequently Asked Questions

General Questions

  1. What is PHQIX?
  2. How can I find the submission/information I'm looking for?  How do I search?
  3. What does the PHQIX offer public health experts?
  4. Who are the members of the Expert Panel?
  5. Who are the members of the User Group?
  6. Why should I register on the PHQIX?
  7. What does social media have to do with public health?  Or PHQIX?

Submission FAQs

  1. How do I submit a QI Initiative to PHQIX?
  2. What is the submission process?
  3. What information do I need to submit a Quality Improvement Initiative to PHQIX?
  4. How should I respond to questions about my organization if multiple organizations collaborated on the QI Initiative?
  5. How long does it take to fill out the submission form?
  6. Does a Quality Improvement Initiative have to be complete to submit it to PHQIX?
  7. What if I cannot use the Web-based submission form?
  8. How are submissions chosen for posting to PHQIX?
  9. What are the benefits of submitting?
1 . What is PHQIX?

The Public Health Quality Improvement Exchange (PHQIX) is an online community designed to be a communication hub for public health professionals interested in learning and sharing information about quality improvement (QI) in public health.  PHQIX, created by RTI International and funded by The Robert Wood Johnson Foundation, launched in September of 2012. Our goal is to sustain national QI efforts by providing public health practitioners with a means for obtaining knowledge from the experience of their colleagues.  This community engagement will ensure that lessons learned are not limited solely to the individuals who executed a specific QI initiative.

2. How can I find the submission/information I'm looking for?  How do I search?

There are two ways to search through the QI initiative that are available in PHQIX. You may begin with a keyword search, or you may browse through all of the available submissions.

3. What does the PHQIX offer public health experts?

PHQIX.org offers public health experts the opportunity to review quality improvement initiatives that have taken place throughout the Unites States. By reviewing the application of QI methods and tools to public health, you’ll gain insight into the integration of QI in your own public health environment. You may also communicate with others interested in the same subject, and interact with QI Experts and discuss your thoughts on various QI activities.

4. Who are the members of the Expert Panel?

The PHQIX Expert Panel is comprised of representatives of entities, government, non-government, and academia, who have in-depth knowledge of QI in public health. Expert Panel members provide advice and counsel to QI initiative teams, help engage the public health community to participate in PHQIX, and review the QI submissions before they are published on PHQIX. The members of the Expert Panel are:

  • Les Beitsch
  • Chris Bujak
  • Jim Butler
  • Ololade (Lola) G. Coker
  • Cindan Gizzi
  • Grace Gorenflo
  • Louise Kent
  • Ty S. Kane
  • Kusuma Madamala
  • Joyce Marshall
  • Marni Mason
  • Gurleen Roberts

More information is available on the Expert Panel page.

5. Who are the members of the User Group?
  • Tamara Bannan, Public Health Institute
  • Karla Burress, Tazewell County Health Department
  • Janie Cambron, Kentucky Department for Public Health
  • Chelsey Chmelar, Kent County Health Department
  • Loriann DeMartini, The California Department of Public Health
  • Jaime Dircksen, Chicago Department of Public Health
  • Allison B. Dunn, Central Michigan District Health Department
  • Susan Floyd, Georgia Department of Public Health
  • Christina Harrington, Saginaw County Department of Public Health
  • April Harris, Three Rivers District Health Department
  • Carol Heier, Alabama Department of Public Health
  • Robert Hines, Houston Department of Health & Human Services
  • Philip Mason, Clackamas County Public Health Division
  • Anita Muneta, Navajo Nation Department of Health
  • Laura Sawney-Spencer, Cherokee Nation Healthy Nation department
  • Sara Warren, The Florida Department of Health in Seminole County
  • Dana Webb-Randall, Comanche County Health Department
  • Wanda Williams, Tacoma-Pierce County Health Department
6. Why should I register on the PHQIX?

Registered Users have access to additional features such as:

  • The Community Forum. Registered users can comment on posts.
  • QI initiative Submission. Registered users can submit QI initiatives for publication on the PHQIX.
  • Incentive eligibility. Registered users are eligible for various incentives offered for using PHQIX.
  • Ask the Expert Forum access. Registered users can access the Ask the Expert Forum to post questions. 
  • Access to the PHQIX network of registered members. Registered users can see the contact information provided by other registered users.
  • Public health updates. Registered users receive regular communications on public health news from around the country.
  • Registered users can comment on QI initiatives.

Becoming a Registered User also helps the PHQIX team to serve you better.

7. What does social media have to do with public health?  Or PHQIX?

Social media platforms, or ‘social media’, offer the opportunity for interactive dialog and the creation, organization, and sharing of information.  While social media is not currently widely used among public health practitioners, it has the potential to help practitioners connect with each other, share lessons learned, and stay in touch with what is currently happening in the field. 

PHQIX has a presence on Facebook, LinkedIn, Twitter, and other platforms. Just click on one of the icons on the bottom of the site.  If you already use any of these platforms, feel free to connect with us there.  PHQIX is a self-sufficient site, though, so if you’re not ready to venture onto other platforms, stay here and you won’t miss a beat!

8. How do I submit a QI Initiative to PHQIX?

When you are ready to submit your QI Initiative, please create a user account at PHQIX by clicking here. When you have successfully registered, submit a QI Initiative by clicking here. If you do not have all of the information necessary to submit your QI Initiative, you can save your work and finish the form later.

9. What is the submission process?
  1. The submitter logs in to the PHQIX site in order to complete a submission and completes the submission form. The submitter can complete the form at one sitting or have save the form and come back to it at a later time.
  2. When the submitter completes the form, the submission is sent to two reviewers from the Expert Panel to determine whether it is approved for posting to PHQIX.
  3. The reviewers will either approve the submission for posting or provide feedback to the submitter on revisions needed. If the submission is not approved initially, the submitter is welcome to make the recommended revisions and resubmit the QI Initiative for review.

You can review the submission workflow in a flow chart here:

10. What information do I need to submit a Quality Improvement Initiative to PHQIX?

To prepare to submit your QI Initiative, gather information about your QI team and the organizations with which your QI team members are associated, background on the project and its implementation, information about any technical assistance your team member received to assist with the project and details regarding the evaluation of the success of your QI Initiative. Also obtain any tools or other materials created during the initiative. You can see a pdf version of the form here. Please read through the fields included in the following form to gain an idea of other types of information that might be helpful when completing the submission form.

11. How should I respond to questions about my organization if multiple organizations collaborated on the QI Initiative?

If multiple organizations completed the initiative, the submitter should respond to questions related to the Organization from the perspective of all the organizations when possible (e.g. when describing the area served by your organization). Otherwise, the submitter should respond to the questions based on the organization which he/she represents.

12. How long does it take to fill out the submission form?

The time to complete the form will vary by initiative, but we estimate that it will take approximately twenty minutes to half an hour once the appropriate information has been gathered.

13. Does a Quality Improvement Initiative have to be complete to submit it to PHQIX?

We welcome the submission of in-progress and completed QI Initiatives. We define “In-progress” initiatives as those that are in the planning phases, or are ongoing but have yet to conclude an initial project cycle.

We define “Completed” QI initiatives as those that have produced final measurable results. While it is true that some QI efforts never truly end, if an effort has been ongoing and stable for some time, and has since passed through planning and implementation, it can be considered complete.

In-progress QI Initiatives should have obtained approval (and if appropriate, a funding source) to begin the project, and developed an aim statement and at least an initial plan for implementation of the initiative. We expect that submitters of in-progress initiatives will not be able to complete several fields in this form including fields related to methods of evaluation, QI outcomes, and future plans. If you do not have all of the information necessary to submit your QI Initiative, you can save your work and finish the form later. Once Initiatives have obtained measurable results, we require them to be updated with results and lessons-learned to share with the community.

14. What if I cannot use the Web-based submission form?

If you cannot use the Web-based form for any reason, please contact submissions@phqix.org and let us know if you are having trouble completing the form for any reason.

15. How are submissions chosen for posting to PHQIX?

After a submission is complete and submitted to PHQIX, the submission is assigned a primary and secondary reviewer from the Expert Panel. The reviewers use a checklist of suggested criteria as well as their own expertise to determine if the submission is ready to be posted to the PHQIX site.  If the reviewers determine that additional information is needed, the submitter will be contacted via email and allowed to input the additional information into the submission.  The reviewers’ decision and comments will be sent to the submitter via email.

16. What are the benefits of submitting?

Users that submit to the site will benefit in many ways, including:

  • Online, citation-worthy documentation of QI Efforts. PHQIX publications may be submitted to The Public Health Accreditation Board (PHAB) during the accreditation process;
  • An opportunity to share lessons learned, and strategies for overcoming barriers and challenges;
  • Highlighting the work of the submitting organization and/or initiative;
  • Membership in a unique and active community of QI professionals,
  • Connections to new potential partners and collaborators.

More information is available on the Submission Benefits page.

 

Thank you so much for sharing your QI work with us—we very much look forward to reading about it!