Decreasing Time from Referral to First Contact of Suspected Tuberculosis Cases
The project scope includes email, text, and phone calls as methods of communication and process and workflow from receipt of referral to the initial attempt to contact the patient.
The Specific, Measurable, Achievable, Results-focused, and Time-bound (SMART) goals of the project include the following:
• By February 28, 2015, the TB team will achieve 100% of TB case referrals that meet time requirements for Class V TB.
• All staff (TB and PHN) will document the referral date and the first attempt to contact the client in the electronic medical record (EMR).
Success metrics (measures) include the following:
• The percentage of Class V TB case referrals that meet time requirements
• The percentage of nurses or staff who enter referrals and first attempt to contact the patient in the EMR
Henderson, H. Public Health Quality Improvement Exchange. Decreasing Time from Referral to First Contact of Suspected Tuberculosis Cases. Mon, 10/26/2015 - 16:52. Available at https://www.phqix.org/content/decreasing-time-referral-first-contact-suspected-tuberculosis-cases. Accessed November 21, 2018.