The Cleveland County Quality Improvement Collaborative in Increased Community Engagement
This quality improvement (QI) initiative began because collaboration among community partners was limited and did not include a comprehensive assessment to provide the basis of work being done. The community wanted to work more collaboratively, reduce duplication of services, and improve the overall health of the county. The main AIM statement was to improve or increase the number of community partners attending meetings and the effectiveness of the meetings being conducted. This would then improve or increase the amount of community organizations working together making a stronger impact on priority areas. To implement the improvement, personal invites, flyers, and newspaper articles were sent out a month in advance of meetings being held, findings from community assessments were shared, and a meeting effectiveness survey tool was utilized. We were able to measure the effectiveness of meetings on a five-point scale and determine if the number of invited partners attending meetings was increased.
James, A. Public Health Quality Improvement Exchange. The Cleveland County Quality Improvement Collaborative in Increased Community Engagement. Fri, 03/01/2013 - 15:46. Available at https://www.phqix.org/content/cleveland-county-quality-improvement-collaborative-increased-community-engagement. Accessed February 25, 2018.