Charting Software System Accuracy
SCHD began using an electronic database, Practice Fusion, in its STD clinic in February 2017. Staff were trained for multiple weeks before going live with the new program. Staff anticipated bumps in the road when implementing the new software system, so the operating procedures initially included having the STD team leader review all STD client charts before submitting them to the SCHD medical director for review and approval. Upon implementing the new STD charting software system, charting errors increased. Early in the implementation phase of the new software, a QI project was undertaken to standardize documentation within the Practice Fusion STD program software and to minimize charting errors before they became the norm.
Barnes, B. Public Health Quality Improvement Exchange. Charting Software System Accuracy. Mon, 01/15/2018 - 23:04. Available at https://www.phqix.org/content/charting-software-system-accuracy. Accessed October 20, 2019.