Looking for engaging online introductory QI training for line staff

Hi Patricia,

We created a QI 101: Basics presentation that we have rolled out to our staff. Here is the prezi link. I have the slides with presenter notes and a PDSA worksheet if you would like to present this to your team. Please email me.

Also, check out these other community forum threads similar to your QI training question that may help:

• Introducing QI to New Employees (Several training resources are listed here - i.e., www.TRAIN.org, OSU, Jefferson County Health Dept's Intro to QI, etc.)
• Educating Staff About QI
• Supervisor vs Frontline Training

Greetings Patricia -

Consider checking out this thread from earlier in 2016 if you haven't already: https://www.phqix.org/content/educating-staff-about-qi

Also, here's an online training option from Kansas --- Introduction to Quality Improvement in Public Health from the Kansas Department of Health & Envirnoment and the Public Health Foundation. The course is available via TRAIN by searching for Course ID #1059243

Ty

Check out the National Quality Center (nationalqualitycenter.org/nqc-activities/qualityacademy/).  Most of the examples are HIV-related but very transferable information. 

http://asq.org/learn-about-quality/project-planning-tools/overview/pdca-...

ASQ has free registration for:

“An Introduction to the PDCA Cycle,” a three-part webcast series recorded by Jack ReVelle:  http://asq.org/learn-about-quality/project-planning-tools/overview/webca...

also at the above link is a two-part audio series in which Paul Palmes introduces the PDCA cycle - the benefits of its application toward continuous improvement

Our department used the Mr. Potato Head training module offered by True Simple. This was an entertaining, practical lesson that includes a PDSA form (to start the conversation of documentation), and what questions to ask at each phase of the process. I would highly recommend using this lesson if you have staff that are not interested in CQI or believe engagement will take significant time and effort.

Hi Patricia,

Check out the Video:  Introduction to QI in Public Health, put out by the California Department of Public Health. 

www.cdph.ca.gov/programs/QI%20Training/presentation.html

Cathy Cross

Nevada County Public Health

Grass Valley, CA

Grass Vall

Hi Patricia,
The Michigan Department of Health and Human Services and the Michigan Public Health Institute developed a online, self-paced training in performance management and quality improvement that is available at no cost to users. Embracing Quality in Public Health: A Practitioner's Performance Management Primer is available on the MPHI website and it takes about an hour to complete. Participants receive a certificate upon completion of the training that may serve as evidence for staff training in performance management and quality improvement (PHAB Domain 9). The training provides an orientation to the Turning Point performance management model and the Plan-Do-Study-Act cycle. Over 1500 people have accessed the primer globally and some health departments have made it a mandatory training for all staff.

https://www.mphiaccredandqi.org/pmqi-primer/

The Empire State Public Health Training Center has some good introductory courses.  http://www.empirestatephtc.org/  It is a collaborative effort from the Albany School or PH and the Buffalo School of PH.  

We have used some of the Domestic Lean Goddess video's for introductory/basic QI discussions/training. The video series apply QI concepts to relateable life issues. They are entertaining and fairly short in length.  

 https://www.youtube.com/playlist?list=PL8A2OpniaYn5EqqCx6A0qW7FUGPQEGuqQ

Hi Patricia:  We use goleansixsigma free white (1 hour) and yellow belts (says 7 hours, takes about 4).  

Best,

Tracey

I just walked through the new NICHQ online training. This is excellent: http://www.nichq.org/QI_101/story.html

Ty Kane

Take a look at the Scotland QI Hub:

http://www.qihub.scot.nhs.uk/education-and-learning/qi-e-learning.aspx

There are a lot of great examples shared in response to this comment.    Two areas that sometimes get short shrift in intro's to QI and the PDSA cycle are the importance of 1) building a team, both who is included and the mutual respect and trust for comments from all  members - from frontline to customers to management   and 2)   not jumping to fast through "plan" step by only brainstorming ideas - instead of using some other tools like the 5 why's, fishbone, others - that help identify whether the change considered will address a root cause of a problem -   or will just be a superficial tweak.

I know that the Houston health department developed an interactive FUN approach through an online intro to QI which they've shared with other Texas health departments - maybe they'd share more widely.

Hi Patricia,

I recommend the online 'quick learns' on www.NYLearnsPH.com:

• (PMG 101) The Basics of Quality Improvement for Public Health Practitioners
• (PMG 100) Introduction to Performance Management
• (PMG 110) Performance Measurement
• (PMG 120) Quality Improvement Team Development
• (PMG 130) Targeting Improvement with AIM Statements
• (PMG 140) Meeting Management: A Framework for Planning and Leading Productive Meetings

Each of these trainings are designed to take 30-60 minutes to complete. They're focused, engaging and interactive, and all of them are free.

Best,
Isaac

Isaac Michaels, MPH
Health Program Coordinator
NYSDOH Office of Public Health Practice
isaac.michaels@health.ny.gov

This list of online trainings looks great Isaac. I clicked around late last week and observed that the online trainings are made available via the NY Department of Health learning management system. I have yet to sign up and try a course though. Am I correct in assuming that PHQIX members must create a free account on the NY DOH LMS site to access the free training?

Thanks, 

Ty

Hello Ty,

You are correct. It's free to create an account and enroll in courses on www.NYLearnsPH.com. The registration and enrollment steps are straight forward, but instructions are attached to this post in case they might be helpful:

1. How to create an account
2. What to do if you get a "duplicate email" message (i.e., you already have an account)
3. How to enroll in a course

Best,
Isaac

Isaac Michaels, MPH
Health Program Coordinator
NYSDOH Office of Public Health Practice
isaac.michaels@health.ny.gov

Thank you Isaac. I set up an account yesterday and have walked through the PMG 101 course. Excellent format, content and user registration was simple. 

Ty