Browse by Key Category

Select a key category below to view the QI Initiatives that have are a part of that category.

QI Method/Approach

Adaptive Promising Practice (1)
Business Process Analysis (3)
Kaizen (25)
Lean/Six Sigma (20)
Model for Improvement (21)
Nominal Group Technique (3)
PDCA/PDSA Cycle (Plan, Do, Check/Study, Act) (136)
Rapid Cycle Improvement (28)
SDCA Cycle (Standardize-Do-Check-Act) (1)
Total Quality Management (1)

QI Tools

Affinity Diagram (30)
Brainstorming (104)
Cause and Effect Diagrams (39)
Check Sheet (10)
Control & Influence Plots (2)
Control Chart (5)
Fishbone Diagram (84)
Five whys (45)
Flow chart (68)
Force-Field Analysis (12)
Histogram (6)
Interrelationship digraph (3)
Multi- Voting Technique (12)
Pareto Chart (19)
PDPC (Process Decision Program Chart) (3)
Prioritization Matrix (30)
Process maps (69)
Radar Chart (6)
Root cause analysis (55)
Run Chart (17)
SMART Chart (2)
Surveys (66)
SWOT (Strengths-Weaknesses-Opportunities-Threats)Analysis (7)
Tree Diagram (4)

Project Timeframe

Between 12-18 months (13)
Between 18-24 months (13)
Between 6-12 months (79)
Greater than 24 months (9)
Less than 6 months (30)

Organization Type

Local Health Department (18)
Local Health Department, City-County (11)
Local Health Department, City/Town (8)
Local Health Department, County (69)
Local Health Department, Multi-City (1)
Local Health Department, Multi-County (13)
State Health Department (25)
Tribal Health Department (2)

Population Size

1,000,000 + (27)
100,000 to 249,999 (31)
25,000 to 49,999 (16)
250,000 to 499,999 (24)
50,000 to 99,999 (20)
500,000 to 999,999 (19)
Less than 24,499 (9)

Screening for diseases/conditions

Blood lead (1)
Cancer (1)
Other STDs (5)
Tuberculosis (1)

Organizational Level of QI Implementation

1-3 Initiatives (68)
11-20 Initiatives (12)
4-6 Initiatives (44)
7-10 Initiatives (19)
More than 20 Initiatives (3)
None (4)

PHAB Domains, Standards and Measures

Domain 10: Contribute to and apply the evidence base of public health (10)
Domain 11: Maintain administrative and management capacity (8)
Domain 12: Maintain capacity to engage the public health governing entity (6)
Domain 1: Conduct and disseminate assessments focused on population health status and public health issues facing the community (24)
Domain 2: Investigate health problems and environmental public health hazards to protect the community (12)
Domain 3: Inform and educate about public health issues and functions (25)
Domain 4: Engage with the community to identify and address health problems (17)
Domain 5: Develop public health policies and plans (14)
Domain 6: Enforce public health laws (11)
Domain 7: Promote strategies to improve access to health care services (25)
Domain 8: Maintain a competent public health workforce (11)
Domain 9: Evaluate and continuously improve health department processes, programs, and interventions (96)
Measure 1.1.1 S Participate in or conduct a state partnership that develops a comprehensive state community health assessment of the population of the state (1)
Measure 1.1.1 T/L Participate in or conduct a Tribal/local partnership for the development of a comprehensive community health assessment of the population served by the health department (1)
Measure 1.2.2 A Communicate with surveillance sites at least Annually (1)
Measure 1.2.3 A Collect additional primary and secondary data on population health status (1)
Measure 1.2.4 L Provide reports of primary and secondary data to the state health department and Tribal health departments in the state (1)
Measure 1.2.4 S Provide reports of primary and secondary data to Tribal and local health departments located in the state (1)
Measure 1.3.1 A Analyze and draw conclusions from public health data (2)
Measure 1.3.2 L Provide public health data to the community in the form of reports on a variety of public health issues, at least annually (2)
Measure 1.4.1 A Use data to recommend and inform public health policy, processes, programs, and/or interventions (6)
Measure 1.4.2 T/L Develop and distribute Tribal/community health data profiles to support public health improvement planning processes at the Tribal or local level (1)
Measure 10.1.1 A Identify and use applicable evidence-based and/or promising practices when implementing new or revised processes, programs and/or interventions (5)
Measure 10.2.3 A Communicate research findings, including public health implications (2)
Measure 11.1.3 A Maintain socially, culturally, and linguistically appropriate approaches in health department processes, programs, and interventions, relevant to the population served in its jurisdiction (1)
Measure 11.1.5 A Implement and adhere to the health department’s human resources policies and procedures (1)
Measure 11.1.6 A Use information systems that support the health department mission and workforce by providing infrastructure for data collection/analysis, program management, and communication (2)
Measure 11.2.1 A Comply with external requirements for the receipt of program funding (1)
Measure 11.2.3 A Maintain financial management systems (2)
Measure 11.2.4 A Seek resources to support agency infrastructure and processes, programs, and interventions (2)
Measure 12.2.1 A Communicate with the governing entity regarding the responsibilities of the public health department (1)
Measure 12.3.3 A Communicate with the governing entity about assessing and improving the performance of the health department (4)
Measure 2.1.1 A Maintain protocols for investigation process (3)
Measure 2.1.2 T/L Demonstrate capacity to conduct an investigation of an infectious or communicable disease (2)
Measure 2.1.3 A Demonstrate capacity to conduct investigations of non-infectious health problems, environmental, and/or occupational public health hazards (1)
Measure 2.1.4 A Work collaboratively through established governmental and community partnerships on investigations of reportable/disease outbreaks and environmental public health issues (3)
Measure 2.1.5 A Monitor timely reporting of notifiable/reportable diseases, lab test results, and investigation results (3)
Measure 2.2.1 A Maintain protocols for containment/mitigation of public health problems and environmental public health hazards (2)
Measure 2.3.1 A Maintain provisions for 24/7 emergency access to epidem., environ. PH resources capable of providing rapid detection, investigation, and containment/mitigation of PH problems and environ.l PH hazards (1)
Measure 2.4.2 A Implement a system to receive and provide health alerts and to coordinate an appropriate public health response (1)
Measure 3.1.1 A Provide information to the public on protecting their health (5)
Measure 3.1.2 A Implement health promotion strategies to protect the population from preventable health conditions (7)
Measure 3.2.1 A Provide information on public health mission, roles, processes, programs and interventions to improve the public’s health (2)
Measure 3.2.2 A Establish and maintain communication procedures to provide information outside the health department (2)
Measure 3.2.4 A Make information available through a variety of methods (3)
Measure 3.2.5 A Provide accessible, accurate, actionable, and current information in culturally sensitive and linguistically appropriate formats for populations served by the health department (2)
Measure 4.1.1 A Establish and/or actively participate in partnerships and/or coalitions to address specific public health issues or populations (5)
Measure 4.2.1 A Engage with the community about policies and/or strategies that will promote the public’s health (3)
Measure 5.1.1 A Monitor and track public health issues that are being discussed by individuals and entities that set public health policies and practices (1)
Measure 5.1.2 A Engage in activities that contribute to the development and/or modification of public health policy (1)
Measure 5.2.3 A Implement elements and strategies of the health improvement plan, in partnership with others (1)
Measure 5.2.4 A Monitor progress on implementation of strategies in the community health improvement plan in collaboration with broad participation from stakeholders and partners (1)
Measure 5.4.2 A Adopt and maintain a public health emergency operations plan (EOP) (1)
Measure 6.1.1 A Review laws to determine the need for revisions (1)
Measure 6.1.2 A Inform governing entity and/or elected/appointed officials of needed updates/amendments to current laws and/or proposed new laws (1)
Measure 6.2.3 A Provide information or education to regulated entities regarding their responsibilities and methods to achieve full compliance with public health related laws (3)
Measure 6.3.2 A Conduct and monitor inspection activities of regulated entities according to mandated frequency and/or a risk analysis method that guides the frequency and scheduling of inspections of regulated entities (3)
Measure 6.3.4 A Determine patterns or trends in compliance from enforcement activities, and complaints (1)
Measure 6.3.5 A Coordinate notification of violations to the public, when required, and coordinate the sharing of information among appropriate agencies about enforcement activities, followup activities, and trends or patterns (1)
Measure 7.1.2 A Identify populations who experience barriers to health care services (3)
Measure 7.2.1 A Convene and/or participate in a collaborative process to establish strategies to improve access to health care services (7)
Measure 7.2.2 A Collaborate to implement strategies to increase access to health care services (9)
Measure 7.2.3 A Lead or collaborate in culturally competent initiatives to increase access to health care services for those who may experience barriers due to cultural, language, or literacy differences (2)
Measure 8.2.1 A Maintain, implement and assess the health department workforce development plan that addresses the training needs of the staff and the development of core competencies (2)
Measure 8.2.2 A Provide leadership and management development activities (2)
Measure 9.1.1 A Engage staff at all organizational levels in establishing or updating a performance management system (3)
Measure 9.1.2 A Implement a performance management System (3)
Measure 9.1.3 A Use a process to determine and report on achievement of goals, objectives, and measures set by the performance management system (9)
Measure 9.1.5 A Provide staff development opportunities regarding performance management (1)
Measure 9.2.1 A Establish a quality improvement program based on organizational policies and direction (7)
Measure 9.2.2 A Implement quality improvement activities (62)
Standard 1.1 Participate in or Conduct a Collaborative Process Resulting in a Comprehensive Community Health Assessment (10)
Standard 1.2 Collect and Maintain Reliable, Comparable, and Valid Data That Provide Information on Conditions of Public Health Importance and On the Health Status of the Population (8)
Standard 1.3 Analyze Public Health Data to Identify Trends in Health Problems, Environmental Public Health Hazards, and Social and Economic Factors That Affect the Public’s Health (10)
Standard 1.4 Provide and Use the Results of Health Data Analysis to Develop Recommendations Regarding Public Health Policy, Processes, Programs, or Interventions (14)
Standard 10.1 Identify and Use the Best Available Evidence for Making Informed Public Health Practice Decisions (8)
Standard 10.2 Promote Understanding and Use of Research Results, Evaluations, and Evidence-based Practices with Appropriate Audiences (3)
Standard 11.1 Develop and Maintain an Operational Infrastructure to Support the Performance of Public Health Functions (6)
Standard 11.2 Establish Effective Financial Management Systems (2)
Standard 12.2 Provide Information to the Governing Entity Regarding Public Health and the Official Responsibilities of the Health Department and of the Governing Entity (1)
Standard 12.3 Encourage the Governing Entity’s Engagement in the Public Health Department’s Overall Obligations and Responsibilities (4)
Standard 2.1 Conduct Timely Investigations of Health Problems and Environmental Public Health Hazards (9)
Standard 2.2 Contain/Mitigate Health Problems and Environmental Public Health Hazards (3)
Standard 2.3 Ensure Access to Laboratory and Epidemiologic/Environmental Public Health Expertise and Capacity to Investigate and Contain/Mitigate Public Health Problems and Environmental Public Health Hazards (2)
Standard 2.4 Maintain a Plan with Policies and Procedures for Urgent and Non-Urgent Communications (1)
Standard 3.1 Provide Health Education and Health Promotion Policies, Programs, Processes, and Interventions to Support Prevention and Wellness (20)
Standard 3.2 Provide Information on Public Health Issues and Public Health Functions Through Multiple Methods to a Variety of Audiences (7)
Standard 4.1 Engage with the Public Health System and the Community in Identifying and Addressing Health Problems Through Collaborative Processes (14)
Standard 4.2 Promote the Community’s Understanding of and Support for Policies and Strategies That will Improve the Public’s Health (7)
Standard 5.1 Serve As a Primary and Expert Resource for Establishing and Maintaining Public Health Policies, Practices, and Capacity (3)
Standard 5.2 Conduct a Comprehensive Planning Process Resulting in a Tribal/State/Community Health Improvement Plan (7)
Standard 5.3 Develop and Implement a Health Department Organizational Strategic Plan (5)
Standard 5.4 Maintain an All Hazards Emergency Operations Plan (1)
Standard 6.1 Review Existing Laws and Work with Governing Entities and Elected/Appointed Officials to Update as Needed (2)
Standard 6.2 Educate Individuals and Organizations On the Meaning, Purpose, and Benefit of Public Health Laws and How to Comply (4)
Standard 6.3 Conduct and Monitor Public Health Enforcement Activities and Coordinate Notification of Violations among Appropriate Agencies (7)
Standard 7.1 Assess Health Care Service Capacity and Access to Health Care Services (8)
Standard 7.2 Identify and Implement Strategies to Improve Access to Health Care Services (21)
Standard 8.2 Assess Staff Competencies and Address Gaps by Enabling Organizational and Individual Training and Development Opportunities (10)
Standard 9.1 Use a Performance Management System to Monitor Achievement of Organizational Objectives (14)
Standard 9.2 Develop and Implement Quality Improvement Processes Integrated Into Organizational Practice, Programs, Processes, and Interventions (88)


Adult Immunizations- administration of vaccine to population (5)
Adult Immunizations- vaccine order management and inventory distribution (2)
Childhood Immunizations- administration of vaccine to population (11)
Childhood Immunizations- vaccine order management and inventory distribution (2)
International travel immunizations- administration of vaccine to population (2)
International travel immunizations- vaccine order management and inventory distribution (2)

Disease Treatment Services

Asthma (2)
Coronary heart disease (1)
Diabetes (3)
High blood pressure (3)
Other cancers (1)
Other STDs (4)
Tuberculosis (2)


Accounting (1)
Accreditation (4)
Agreements/MOUs/MOAs/Contracts (1)
Capacity Development (11)
Communications (17)
Contracting (1)
Customer Service/satisfaction (25)
Data collection and management/Information Technology (16)
Department management (3)
Financial management (3)
General security (1)
Human Resources (2)
Infrastructure (3)
Media Production (2)
Organizational effectiveness (26)
Parking (1)
Performance Management (9)
Policies / internal procedures and processes (29)
Procurement (2)
Public Health Policy and Health reform (1)
Purchasing (4)
Quality Improvement and Accreditation Readiness (27)
Research (3)
Workforce development (12)

Data collection, Epidemiology and Surveillance

Behavioral risk factors (1)
Cancer incidence (1)
Chronic diseases (3)
Communicable/infection diseases (12)
Environmental health (16)
Foodborne illness (3)
Injury (3)
Maternal and child health (11)
Morbidity data (2)
Reportable diseases (9)
Uninsured, outreach and enrollment for medical insurance (1)
Vital statistics (3)

Level of QI Activity

Formal Agency Wide QI (31)
Formal QI in Specific Areas (62)
Informal QI (36)
QI Community (7)
QI Culture (14)

Maternal and Child Health Services

Child nutrition (daycare providers) (1)
Children with special health care needs (3)
Comprehensive school health clinical services (1)
Early intervention services for children (4)
Family planning (6)
MCH home visits (8)
Non-WIC nutrition assessment and counseling (1)
Obstetrical care (2)
Prenatal care (14)
School health services (non-clinical) (1)
WIC (15)

Other Environmental Health Services

Animal control (3)
Collection of unused pharmaceuticals (1)
Disaster/Emergency Preparedness (2)
Environmental epidemiology (2)
Food borne illness investigation (3)
Food safety education (5)
Groundwater protection (1)
Hazardous waste disposal (2)
Indoor air quality (3)
Nuisance complaints (1)
Outdoor air quality regulations (1)
Poison control (1)
Private water supply safety (3)
Public water supply safety (2)
Surface water protection (2)
Vector control (2)

Other Health Services provided to individuals

Child protection services/medical evaluation (1)
Mental/behavioral health services (1)
Pharmacy (1)
Rural health (1)
Substance abuse education and prevention services (1)
Substance abuse treatment services (1)

Other Public Health Services

Access to care (19)
Animal control (3)
Collaboration / resource sharing (10)
Laboratory services (2)
Outreach and enrollment for medical insurance (include Medicaid) (1)
Vital records (2)

Population-based Primary Prevention

Asthma (2)
Chronic disease programs (3)
Diabetes (1)
Hypertension (1)
Injury (2)
Nutrition (6)
Physical activity (4)
Sex education (1)
Sexually transmitted disease counseling (3)
Substance abuse (1)
Tobacco (8)
Unintended pregnancy (3)

Professional licensure

Nurses (any level) (3)
Physicians (1)

Registry maintenance

Cancer (1)
Childhood Immunization (4)

State/Territory laboratory services

Blood lead screening (1)
Influenza typing (1)

Regulation, inspection and/or licensing

Childcare facilities (1)
Food service establishments (10)
Hospitals (1)
Local public health agencies (1)
Private drinking water (1)
Septic systems (2)
Swimming pools (public) (2)
Temporary/mobile food vendors (1)