Browse by Key Category

Select a key category below to view the QI Initiatives that have are a part of that category.

QI Method/Approach

PDCA/PDSA Cycle (Plan, Do, Check/Study, Act) (142)
Kaizen (28)
Lean/Six Sigma (21)
Rapid Cycle Improvement (30)
Model for Improvement (21)
Business Process Analysis (4)
Nominal Group Technique (3)
Adaptive Promising Practice (1)
SDCA Cycle (Standardize-Do-Check-Act) (1)
Total Quality Management (1)

QI Tools

Brainstorming (108)
Fishbone Diagram (88)
Root cause analysis (57)
Surveys (69)
Flow chart (71)
Process maps (73)
Five whys (50)
Prioritization Matrix (34)
Radar Chart (6)
Tree Diagram (4)
Run Chart (17)
Affinity Diagram (34)
Force-Field Analysis (12)
Multi- Voting Technique (12)
Interrelationship digraph (4)
SWOT (Strengths-Weaknesses-Opportunities-Threats)Analysis (7)
Pareto Chart (19)
Check Sheet (11)
Control Chart (6)
SMART Chart (2)
Cause and Effect Diagrams (41)
Histogram (6)
PDPC (Process Decision Program Chart) (3)
Control & Influence Plots (3)

Project Timeframe

Between 6-12 months (80)
Less than 6 months (34)
Between 18-24 months (13)
Between 12-18 months (13)
Greater than 24 months (10)

Organization Type

Local Health Department, County (72)
Local Health Department, City/Town (8)
Local Health Department, Multi-County (13)
State Health Department (27)
Local Health Department (18)
Local Health Department, Multi-City (1)
Tribal Health Department (2)
Local Health Department, City-County (13)

Population Size

1,000,000 + (28)
25,000 to 49,999 (17)
100,000 to 249,999 (33)
250,000 to 499,999 (26)
Less than 24,499 (9)
50,000 to 99,999 (20)
500,000 to 999,999 (19)

Screening for diseases/conditions

Other STDs (5)
Cancer (1)
Blood lead (1)
Tuberculosis (2)

Organizational Level of QI Implementation

7-10 Initiatives (22)
4-6 Initiatives (45)
None (4)
1-3 Initiatives (70)
11-20 Initiatives (12)
More than 20 Initiatives (3)

PHAB Domains, Standards and Measures

Domain 7: Promote strategies to improve access to health care services (25)
Standard 7.2 Identify and Implement Strategies to Improve Access to Health Care Services (21)
Measure 7.2.1 A Convene and/or participate in a collaborative process to establish strategies to improve access to health care services (7)
Measure 7.2.2 A Collaborate to implement strategies to increase access to health care services (9)
Domain 9: Evaluate and continuously improve health department processes, programs, and interventions (100)
Standard 9.2 Develop and Implement Quality Improvement Processes Integrated Into Organizational Practice, Programs, Processes, and Interventions (91)
Measure 9.2.2 A Implement quality improvement activities (64)
Domain 1: Conduct and disseminate assessments focused on population health status and public health issues facing the community (25)
Standard 1.1 Participate in or Conduct a Collaborative Process Resulting in a Comprehensive Community Health Assessment (10)
Domain 3: Inform and educate about public health issues and functions (25)
Standard 3.1 Provide Health Education and Health Promotion Policies, Programs, Processes, and Interventions to Support Prevention and Wellness (20)
Standard 3.2 Provide Information on Public Health Issues and Public Health Functions Through Multiple Methods to a Variety of Audiences (7)
Domain 4: Engage with the community to identify and address health problems (17)
Standard 4.1 Engage with the Public Health System and the Community in Identifying and Addressing Health Problems Through Collaborative Processes (14)
Standard 4.2 Promote the Community’s Understanding of and Support for Policies and Strategies That will Improve the Public’s Health (7)
Domain 5: Develop public health policies and plans (15)
Standard 5.2 Conduct a Comprehensive Planning Process Resulting in a Tribal/State/Community Health Improvement Plan (7)
Standard 1.2 Collect and Maintain Reliable, Comparable, and Valid Data That Provide Information on Conditions of Public Health Importance and On the Health Status of the Population (9)
Standard 1.3 Analyze Public Health Data to Identify Trends in Health Problems, Environmental Public Health Hazards, and Social and Economic Factors That Affect the Public’s Health (10)
Standard 1.4 Provide and Use the Results of Health Data Analysis to Develop Recommendations Regarding Public Health Policy, Processes, Programs, or Interventions (14)
Standard 5.3 Develop and Implement a Health Department Organizational Strategic Plan (6)
Domain 8: Maintain a competent public health workforce (11)
Standard 8.2 Assess Staff Competencies and Address Gaps by Enabling Organizational and Individual Training and Development Opportunities (10)
Domain 6: Enforce public health laws (11)
Standard 6.2 Educate Individuals and Organizations On the Meaning, Purpose, and Benefit of Public Health Laws and How to Comply (4)
Standard 6.3 Conduct and Monitor Public Health Enforcement Activities and Coordinate Notification of Violations among Appropriate Agencies (7)
Domain 12: Maintain capacity to engage the public health governing entity (6)
Standard 12.2 Provide Information to the Governing Entity Regarding Public Health and the Official Responsibilities of the Health Department and of the Governing Entity (1)
Measure 12.2.1 A Communicate with the governing entity regarding the responsibilities of the public health department (1)
Measure 3.2.2 A Establish and maintain communication procedures to provide information outside the health department (2)
Measure 3.2.4 A Make information available through a variety of methods (3)
Measure 3.2.1 A Provide information on public health mission, roles, processes, programs and interventions to improve the public’s health (2)
Standard 7.1 Assess Health Care Service Capacity and Access to Health Care Services (8)
Standard 9.1 Use a Performance Management System to Monitor Achievement of Organizational Objectives (14)
Standard 12.3 Encourage the Governing Entity’s Engagement in the Public Health Department’s Overall Obligations and Responsibilities (4)
Measure 12.3.3 A Communicate with the governing entity about assessing and improving the performance of the health department (4)
Measure 9.1.3 A Use a process to determine and report on achievement of goals, objectives, and measures set by the performance management system (9)
Domain 10: Contribute to and apply the evidence base of public health (10)
Standard 10.1 Identify and Use the Best Available Evidence for Making Informed Public Health Practice Decisions (8)
Measure 10.1.1 A Identify and use applicable evidence-based and/or promising practices when implementing new or revised processes, programs and/or interventions (5)
Measure 1.1.1 S Participate in or conduct a state partnership that develops a comprehensive state community health assessment of the population of the state (1)
Measure 1.1.1 T/L Participate in or conduct a Tribal/local partnership for the development of a comprehensive community health assessment of the population served by the health department (1)
Measure 7.1.2 A Identify populations who experience barriers to health care services (3)
Measure 9.1.1 A Engage staff at all organizational levels in establishing or updating a performance management system (3)
Measure 9.1.2 A Implement a performance management System (3)
Measure 9.2.1 A Establish a quality improvement program based on organizational policies and direction (7)
Measure 1.2.3 A Collect additional primary and secondary data on population health status (2)
Standard 6.1 Review Existing Laws and Work with Governing Entities and Elected/Appointed Officials to Update as Needed (2)
Measure 6.1.2 A Inform governing entity and/or elected/appointed officials of needed updates/amendments to current laws and/or proposed new laws (1)
Measure 3.1.2 A Implement health promotion strategies to protect the population from preventable health conditions (7)
Measure 3.2.5 A Provide accessible, accurate, actionable, and current information in culturally sensitive and linguistically appropriate formats for populations served by the health department (2)
Domain 2: Investigate health problems and environmental public health hazards to protect the community (12)
Standard 2.1 Conduct Timely Investigations of Health Problems and Environmental Public Health Hazards (9)
Measure 2.1.4 A Work collaboratively through established governmental and community partnerships on investigations of reportable/disease outbreaks and environmental public health issues (3)
Measure 3.1.1 A Provide information to the public on protecting their health (5)
Measure 4.1.1 A Establish and/or actively participate in partnerships and/or coalitions to address specific public health issues or populations (5)
Measure 4.2.1 A Engage with the community about policies and/or strategies that will promote the public’s health (3)
Measure 6.2.3 A Provide information or education to regulated entities regarding their responsibilities and methods to achieve full compliance with public health related laws (3)
Measure 6.3.5 A Coordinate notification of violations to the public, when required, and coordinate the sharing of information among appropriate agencies about enforcement activities, followup activities, and trends or patterns (1)
Standard 2.2 Contain/Mitigate Health Problems and Environmental Public Health Hazards (3)
Standard 5.1 Serve As a Primary and Expert Resource for Establishing and Maintaining Public Health Policies, Practices, and Capacity (3)
Standard 10.2 Promote Understanding and Use of Research Results, Evaluations, and Evidence-based Practices with Appropriate Audiences (3)
Measure 1.4.1 A Use data to recommend and inform public health policy, processes, programs, and/or interventions (6)
Domain 11: Maintain administrative and management capacity (9)
Standard 11.1 Develop and Maintain an Operational Infrastructure to Support the Performance of Public Health Functions (6)
Measure 11.1.6 A Use information systems that support the health department mission and workforce by providing infrastructure for data collection/analysis, program management, and communication (2)
Standard 2.3 Ensure Access to Laboratory and Epidemiologic/Environmental Public Health Expertise and Capacity to Investigate and Contain/Mitigate Public Health Problems and Environmental Public Health Hazards (2)
Measure 2.3.1 A Maintain provisions for 24/7 emergency access to epidem., environ. PH resources capable of providing rapid detection, investigation, and containment/mitigation of PH problems and environ.l PH hazards (1)
Standard 2.4 Maintain a Plan with Policies and Procedures for Urgent and Non-Urgent Communications (1)
Measure 2.4.2 A Implement a system to receive and provide health alerts and to coordinate an appropriate public health response (1)
Standard 5.4 Maintain an All Hazards Emergency Operations Plan (1)
Measure 5.4.2 A Adopt and maintain a public health emergency operations plan (EOP) (1)
Measure 8.2.1 A Maintain, implement and assess the health department workforce development plan that addresses the training needs of the staff and the development of core competencies (2)
Measure 2.1.5 A Monitor timely reporting of notifiable/reportable diseases, lab test results, and investigation results (3)
Measure 11.1.3 A Maintain socially, culturally, and linguistically appropriate approaches in health department processes, programs, and interventions, relevant to the population served in its jurisdiction (1)
Standard 11.2 Establish Effective Financial Management Systems (3)
Measure 11.2.1 A Comply with external requirements for the receipt of program funding (1)
Measure 11.2.3 A Maintain financial management systems (3)
Measure 11.2.4 A Seek resources to support agency infrastructure and processes, programs, and interventions (2)
Measure 5.2.3 A Implement elements and strategies of the health improvement plan, in partnership with others (1)
Measure 5.2.4 A Monitor progress on implementation of strategies in the community health improvement plan in collaboration with broad participation from stakeholders and partners (1)
Measure 9.1.5 A Provide staff development opportunities regarding performance management (1)
Measure 1.3.1 A Analyze and draw conclusions from public health data (2)
Measure 8.2.2 A Provide leadership and management development activities (2)
Measure 7.2.3 A Lead or collaborate in culturally competent initiatives to increase access to health care services for those who may experience barriers due to cultural, language, or literacy differences (2)
Measure 6.3.2 A Conduct and monitor inspection activities of regulated entities according to mandated frequency and/or a risk analysis method that guides the frequency and scheduling of inspections of regulated entities (3)
Measure 6.3.4 A Determine patterns or trends in compliance from enforcement activities, and complaints (1)
Measure 5.1.1 A Monitor and track public health issues that are being discussed by individuals and entities that set public health policies and practices (1)
Measure 5.1.2 A Engage in activities that contribute to the development and/or modification of public health policy (1)
Measure 6.1.1 A Review laws to determine the need for revisions (1)
Measure 10.2.3 A Communicate research findings, including public health implications (2)
Measure 2.1.1 A Maintain protocols for investigation process (3)
Measure 2.2.1 A Maintain protocols for containment/mitigation of public health problems and environmental public health hazards (2)
Measure 1.2.2 A Communicate with surveillance sites at least Annually (1)
Measure 1.2.4 L Provide reports of primary and secondary data to the state health department and Tribal health departments in the state (1)
Measure 1.3.2 L Provide public health data to the community in the form of reports on a variety of public health issues, at least annually (2)
Measure 1.4.2 T/L Develop and distribute Tribal/community health data profiles to support public health improvement planning processes at the Tribal or local level (1)
Measure 1.2.4 S Provide reports of primary and secondary data to Tribal and local health departments located in the state (1)
Measure 11.1.5 A Implement and adhere to the health department’s human resources policies and procedures (1)
Measure 2.1.2 T/L Demonstrate capacity to conduct an investigation of an infectious or communicable disease (2)
Measure 5.3.1 A Conduct a department strategic planning Process (1)
Measure 2.1.3 A Demonstrate capacity to conduct investigations of non-infectious health problems, environmental, and/or occupational public health hazards (1)


Adult Immunizations- administration of vaccine to population (5)
Childhood Immunizations- administration of vaccine to population (11)
Adult Immunizations- vaccine order management and inventory distribution (2)
Childhood Immunizations- vaccine order management and inventory distribution (2)
International travel immunizations- vaccine order management and inventory distribution (2)
International travel immunizations- administration of vaccine to population (2)

Disease Treatment Services

Asthma (2)
Coronary heart disease (1)
Diabetes (3)
High blood pressure (3)
Other cancers (1)
Other STDs (4)
Tuberculosis (2)


Communications (17)
Organizational effectiveness (27)
Capacity Development (11)
Customer Service/satisfaction (25)
Data collection and management/Information Technology (18)
Quality Improvement and Accreditation Readiness (27)
Workforce development (12)
Media Production (2)
Policies / internal procedures and processes (32)
Performance Management (9)
Research (3)
Human Resources (2)
Public Health Policy and Health reform (1)
Department management (3)
Financial management (4)
Accounting (2)
Purchasing (4)
Accreditation (4)
Procurement (2)
Infrastructure (3)
Agreements/MOUs/MOAs/Contracts (1)
Parking (1)
General security (1)
Contracting (1)

Data collection, Epidemiology and Surveillance

Reportable diseases (9)
Vital statistics (5)
Environmental health (17)
Maternal and child health (11)
Morbidity data (2)
Cancer incidence (1)
Communicable/infection diseases (13)
Injury (3)
Foodborne illness (3)
Behavioral risk factors (1)
Chronic diseases (3)
Uninsured, outreach and enrollment for medical insurance (1)

Level of QI Activity

Formal QI in Specific Areas (64)
Informal QI (37)
QI Community (7)
QI Culture (17)
Formal Agency Wide QI (31)

Maternal and Child Health Services

WIC (15)
MCH home visits (8)
Non-WIC nutrition assessment and counseling (1)
Prenatal care (14)
Obstetrical care (2)
Family planning (6)
Child nutrition (daycare providers) (1)
Early intervention services for children (4)
Children with special health care needs (3)
Comprehensive school health clinical services (1)
School health services (non-clinical) (1)

Other Environmental Health Services

Food safety education (5)
Food borne illness investigation (3)
Environmental epidemiology (2)
Vector control (2)
Collection of unused pharmaceuticals (1)
Disaster/Emergency Preparedness (2)
Hazardous waste disposal (2)
Indoor air quality (3)
Poison control (1)
Private water supply safety (3)
Groundwater protection (1)
Public water supply safety (2)
Surface water protection (2)
Animal control (3)
Nuisance complaints (1)
Outdoor air quality regulations (1)

Other Health Services provided to individuals

Rural health (1)
Pharmacy (1)
Mental/behavioral health services (1)
Substance abuse education and prevention services (1)
Substance abuse treatment services (1)
Child protection services/medical evaluation (1)

Other Public Health Services

Access to care (19)
Collaboration / resource sharing (10)
Vital records (4)
Outreach and enrollment for medical insurance (include Medicaid) (1)
Laboratory services (2)
Animal control (3)
Medical examiner’s office (1)

Population-based Primary Prevention

Nutrition (6)
Physical activity (4)
Sexually transmitted disease counseling (3)
Injury (2)
Tobacco (8)
Chronic disease programs (3)
Asthma (2)
Diabetes (1)
Hypertension (1)
Substance abuse (1)
Sex education (1)
Unintended pregnancy (3)

Professional licensure

Nurses (any level) (3)
Physicians (1)

Registry maintenance

Cancer (1)
Childhood Immunization (4)

Regulation, inspection and/or licensing

Food service establishments (11)
Septic systems (2)
Swimming pools (public) (2)
Private drinking water (1)
Local public health agencies (1)
Childcare facilities (1)
Hospitals (1)
Temporary/mobile food vendors (1)

State/Territory laboratory services

Blood lead screening (1)
Influenza typing (1)