Interrelationship digraph
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Completed Impact Statement: Through a series of PDSA cycles, a division of the Boston Public Health Commission increased staff knowledge of ongoing program updates from 69% to 86% (a 25% increase). |
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Boston Public Health Commission Completed Impact Statement: By improving the perceived value of staff meetings, the Boston Public Health Commission can be more effective in its role to advance population health. |
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MDH Completed Impact Statement: For health department services that have a major impact on citizens, ensuring high client satisfaction is important to the public’s understanding and support for these services. Three state health departments teamed together to improve the timeliness of death data, using the Kaizen method for... |
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Mahoning County District Board of Health Completed Impact Statement: By reducing the time to perform inspections of residential septic and well systems for real estate transactions, the Mahoning County District Board of Health made a positive economic impact in its community and improved customer service relations with local realtors. |
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Cumberland County Health Department Completed Impact Statement: Cumberland County Health Department achieved dramatic improvements in the quality of services offered by their Adult Health Clinic through a Kaizen event. Prescription refill wait times decreased from as long as 6 weeks to less than 72 hours, and referrals to specialists, many of which had lengthy... |
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Grand Traverse County Health Department Completed Impact Statement: After noting that the scores on certification exams given after food safety training courses to restaurant workers were markedly lower for workers in Chinese restaurants, the county undertook a QI project that included Chinese restaurant owners, managers and workers in the process. Multiple... |
